Jonathan Jeter's Experience:
Front-End Web Developer at SuperMedia LLCNovember 2009 - November 2010
Web Development Coordinator at Arkeo IncJuly 2000 - November 2009
Owner at Fun Family Fotos2004 - 2009
Manage all aspects of childrenâs sports and event photography company. Create processes to improve order taking and fulfillment. Hired and managed employees. Create training manuals to explain processes. Responsible for all aspects of sales and customer service, including promotions, customer and client relationships and customer contacts after the sale. Work with current clients to obtain referrals. In charge of all company branding and marketing. â¢ Work with current clients to ensure all services performed meet or exceed expectations. â¢ Developed processes that decreased customer wait times by up to 50%. â¢ Implement customer service policies and deal with customers directly to ensure customer satisfaction. â¢ Oversee employee training and operations. Manage employees to ensure training is complete and policies and procedures are being implemented correctly. â¢ Develop reward and incentive programs for employee motivation. â¢ Conduct employee evaluations and reviews. â¢ Work with staff to develop personal sales and customer service goals. Monitor progress and reward success.
Spanish Teacher at Waxahachie High School1995 - 2000
Taught High School Spanish I-III. Member of textbook committee for textbook adoption. Spanish Club sponsor.
Administrative Assistant at Baylor Medical Center at Waxahachie1989 - 1995
In charge of day to day management of Emergency Department, working with the Emergency Department Director. Created new systems for registering and monitoring patient activity within the Emergency Department.
Web Development / User Interface Manager at SuperMedia - Superpages.comNovember 2010
Small Business Web Consultant at Jonathan JeterJanuary 2001
Provide web solutions for small businesses, including strategic planning, web development, domain name registration, web hosting, PPC strategies and management, SEO & SEM services and consulting